Support

Need help with Notaty, the AI voice notes app? Email support@notatyapp.com. We can help in English or Arabic.

Recording or transcription problems

Include your device model, app version, and what happened. If a note is stuck processing, include the note title and approximate recording time. Avoid sending private recordings or sensitive note content unless needed to investigate your issue.

Account and note sync

Make sure you are signed in with the same account on your devices. When contacting support, tell us which sign-in method you used and which devices are affected.

Manage your subscription

For subscriptions purchased through Apple, open Settings on your iPhone or iPad, tap your name, then Subscriptions, and select Notaty. You can review or cancel your subscription there.

For subscriptions purchased through Google Play, open Google Play subscriptions with the Google account you used to subscribe, then select Notaty.

Privacy and account deletion

You can delete your account from Notaty's settings. Read our Privacy Policy and Terms of Service for details about your data and use of the app.